We Provide Service in Hampton, Newport News, York Town, Poquoson, Williamsburg, Norfolk, Chesapeake, VA Beach, and More!
Terms and Conditions of Use
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Welcome to the website of Viewtifully Clean. By accessing our site, you agree to these Terms and Conditions of Use and are bound by all applicable laws and regulations.
The site and its original content, features, and services are owned by Viewtifully Clean and are protected by international copyright, trademark, intellectual property, and other proprietary rights laws.
If, for any reason, we believe that our Terms and Conditions have not been upheld, we reserve the right to suspend or terminate access to our website without prior notice or liability.
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1.Acknowledgment:
a. By acknowledging to these terms and conditions agreement you are agreeing to everything stated within this and may not prosecute or charge the company Viewtifully Clean LLC (Limited Liability Company), (Referred to as company throughout this agreement) or any of its owners or employees that is explained here in and below.
2. Services and specialties:
a. The service that you have chosen is what the company is solely responsible for. Meaning/example if you have chosen a quick and easy clean, that cleaning service is intended for quick clean ups and does not dig deep into cleanings that the basic clean or deep cleaning offer.
b. By agreeing to these terms and conditions you are acknowledging and agreeing that you have read the service check list provided on the service page for the type of cleaning services you want. We, the company, are not liable or responsible if you choose a cleaning service such as a quick and easy service and upon completion of the job the customer wanted a deep cleaning service.
c. You will be billed for the quick and easy services regardless of whether you wanted another service instead.
d. By Signing and accepting these terms and conditions you the customer/client understand the above stated information.
3. Custom Services:
a. Custom services can be created under the circumstances that you have fully explained your needs to the owners/ employees and have created a written plan and service that you want with the owners or employees.
b. Examples include You decide that you want the quick and easy service, but after reading the checklist you found out it does not include cleaning the inside of the oven which is something you want cleaned. You can add additional services to the cleaning you have selected for an increase in price. These situations must be brought to the attention of the owners or employees of the company to be properly documented on the checklist for you and the up charge that will be placed on the invoice. You can add extra services to the cleaning you want. There will be an increase in pricing, and you must provide information to the owners.
c. By agreeing to these terms and conditions you are acknowledging and agreeing that if you do not bring this information to our attention, we are not liable or responsible for cleaning it. Under no circumstances can the customer/client file a lawsuit or an order to the courts against the company for any actions stated in the agreement.
4. Trash outs:
a. We, the company, and all associated with the company are here to get to business and clean your home in a professional manner. Therefore, we do require that your residents/Home/apartment/facilities/or any building not listed is not full of trash that exceeds more than 25 lbs.
b. We will not haul your trash away.
c. Some of our services do include emptying your trashcans within the facility. These will be inserted into your personnel garbage receptacles as we, the company, are not responsible for hauling any of it away. If your garbage receptacles are full, the trash bags collected from inside the facility will be left in a neat pile located in a safe place. We will notify you of the location and an explanation of why they are left where they are.
d. If any of the owners or employees enter the facility and deem it to be considered unable to clean due to the amount of trash within the facility, we have the right to suspend, delay, and not follow through with the service until it is properly picked up of sever trash.
e. By agreeing to this terms and conditions you are acknowledging and agreeing you have read and understand the above paragraph regarding trash and the company cannot be held liable for hauling your trash or discontinuing/delaying the cleaning service provided until fixed or corrected.
5. Payment to the company.
a. Upon completion of the services rendered at the facility or any building that was cleaned, you, the customer, have 30 days from the date of services rendered to make the payment in full. The company will charge a late fee of $10 a day for every day exceeding the 30 days from the service completion. Example: You requested your home to be cleaned on the 15th of November 2022. The company completed the cleaning service on the date of 15th November 2022. As the customer you must pay the full balance of the service rendered no later than the 15th of December of 2022. If you wait until the 20th of December 2022 to pay the full balance of the service, there will be an additional $50 late fee charged.
b. A $10 late fee every day exceeding 30 days of job completion. In this example it is 5 days late equaling to a $50 late fee.
c. Also, if 90 days passes from the date of job completion the company has the right to file a lawsuit with the court against the client/customer for disobeying to these terms and conditions by failing to provide payment to the company within a reasonable time. By agreeing to these terms and conditions, you, the customer/client, are acknowledging and agreeing to the information stated above and cannot prosecute or file a lawsuit with the court for not paying for the services rendered.
6. Cancelation of services.
a. As the customer/client, you must inform the company of any cancelation of services within 24 hours prior to the time that is scheduled for your cleaning.
b. Failure to do so will result in a $50 cancelation fee that must be paid within 30 days or the same principles in section 5, par a, b, and c will apply.
c. By signing this agreement, you agree to its terms and conditions and all the information stated above.
7. Rescheduling of Services:
a. It is the customer/client's responsibility to provide a 24-hour notice of rescheduling of services you have requested.
b. Failure to do so will result in a $50 cancelation fee that must be paid within 30 days or the same principles in section 5, par a, b, and c will apply.
c. By agreeing to this agreement, you agree to its terms and conditions and all the information stated above.
8. Health Concerns:
a. It is the customer's responsibility to provide to the owners/employees of the company any health-related issues, concerns, or diagnoses regarding any cleaning products that can or cannot be used at the facility of the customer/client.
b. The company uses a variety of different cleaning products that can cause irritation to those who have been medically diagnosed with symptoms in reference to such products.
c. Failure to provide this EXTREMELY valuable information to the company’s owners/employees prior to any services rendered can have tremendous implications for your health.
d. Viewtifully Clean LLC requires you to disclose any information stated above otherwise it can be detrimental to anyone in the household.
e. By agreeing to these terms and conditions you are acknowledging and agreeing that any information not disclosed to the company regarding the information stated above can NOT be used to file any lawsuit or action against the company or anyone associated with the company. This information is required by the company before any service is conducted.